iSP - Intelligent Sale Platform
Experience Standards
Product Overview
Maximum support for the sales department and management levels.
Customer 360
Customer 360" is an essential part of building an information system to understand and manage customer information. iSP - Intelligent Sale Platform allows for insights into customers from various perspectives:
1. Customer information
2 .Product and service information
3. Transaction history
4. Financial information
5. Behavioral information
Personalization involves building individualized products
Based on information and customer needs, the system automatically suggests or builds products and services tailored to potential customers. This helps the sales department offer unique products that enhance customer interaction, improve business efficiency, and foster stronger connections and brand loyalty.
Building Product Packages
Product Recommendations
Setting up campaigns
The system allows for setting up campaigns in stages:
Segmenting data and setting specific goals.
Monitoring and evaluating performance.
Comparing performance across campaigns.
Quantifying returns from marketing campaigns.
Making necessary adjustments as needed.
Manage sales department effectively
The system builds specific functions tailored for the management department, facilitating the efficient operation of the sales department:
Dashboard overview
Reporting and analysis
Customer list management
Reminder and scheduling features
Strategy and goal management
Bring value
Reach customers on a large scale
Businesses can set up campaigns with hundreds of thousands of different potential customers
Comprehensive information about customers
In addition to basic customer information (identification, segmentation, contact...), the system also provides customer access and product usage history information.
Full information about the product
Allows synthesizing information and product sales policies, along with suggestions for potential products based on customer characteristics.
Product architecture
Designing and building with a Microservice & Cloud Native architecture in mind.
The solution is built on a microservice architecture, allowing data to be collected from multiple sources and expanding functions according to specific needs.
Advantages
User-friendly
Easy to use, intuitive and scientifically presented information helps users grasp information easily.
Optimal handling
Allows computing and information exploitation at high speed and large scale while requiring few service system computing resources.
Ability of extension
Integrate new systems, develop additional services and upgrade configurations to meet high traffic volumes
Deployment method
Work with eNao to find solutions to your problems
